Lincolnshire House Association

Onboarding to Cyber Essentials certified in 30 days —modernising ageing technology into a secure, dependable platform for LHA’s staff and the people in its care.

30-day onboarding

Grid connectivity

Clear Skies VoIP

Addooco Works

Microsoft 365 security

Cyber Essentials

Background

Lincolnshire House Association is a registered charity based in Scunthorpe, providing residential, day and respite care for adults with cerebral palsy and similar disabilities. Its team relies on dependable technology every day to communicate, collaborate and deliver high-quality care.

Challenge

LHA’s technology environment had developed over time, leaving the organisation reliant on ageing systems that needed to be modernised, secured and brought together under a clear technology strategy. Key challenges included:

Ageing infrastructure

Systems that limited reliability, performance and future development.

Microsoft 365 security

Security controls that required significant strengthening and standardisation.

Legacy telephony

An analogue telephone system that needed replacing with a modern, flexible alternative.

Cyber Essentials

Meeting the scheme’s technical requirements while minimising disruption to essential care services.

Solution

Building Strong Foundations

A full review of LHA’s environment shaped the plan. Ageing infrastructure was replaced with a resilient, scalable platform on Grid Connectivity, kept reliable by ongoing Tech Team monitoring.

Modernising Communications

The legacy analogue phone system gave way to Clear Skies VoIP - cloud-based, flexible, simpler to manage. Planned from installation through to staff adoption, with minimal disruption.

Strengthening Security

Through Addooco Works, Microsoft 365 was hardened to modern best practice. Stronger identity, access and account protection, without making it harder for staff to work.