Background
Chesterfield’s three Enterprise Centres are designed to support startups, SMEs, and growing businesses by offering flexible office space, business support, and a collaborative environment. To meet the increasing demand for high-speed connectivity, secure communications, and scalable IT infrastructure, the centres contracted with Addooco.
The Challenge.
The Enterprise Centre required: – Centralised, secure network management across multiple sites.– A scalable, multi-tenant cloud phone system to enable professional communications.– Infrastructure capable of supporting hybrid work and future growth.– Modernisation of outdated networking hardware and architecture that could no longer meet performance or security expectations.
The Solution.
Replacement of Legacy Networking Infrastructure
- Comprehensive audit and replacement of outdated hardware with enterprise-grade, cloud-managed infrastructure.- Upgrades to structured cabling, PoE switching, and modular network design for scalability and resilience.
Addooco Grid Connectivity
Deployment of dedicated and redundant fibre leased lines with private MPLS-style routing to Addooco’s Clear Skies platform.
Advanced Network Management & Security
Implementation of NGFWs, VLAN segmentation, Layer 7 monitoring, automated patching and RBAC with MFA for robust security and control.
Multi-Tenant Cloud Phone System
- Clear Skies-hosted VoIP with auto-attendants, call queues, softphone support, tailored per tenant.- Fully managed handsets and softphones for desktop & mobile.- OPUS encrypted voice traffic.
Ongoing Support from Addooco
- 24/7 monitoring, dedicated support team, regular performance reviews, and tenant onboarding and training.- Human approach with friendly, jargon free language.